Website and inquiry information

Privacy Policy

This policy explains how H M Pharma Machines handles information received through this website and direct business communications.

H M Pharma Machines

Updated 7 October 2026

Business identity

Who Operates This Website

Trade name: H M Pharma Machines
Registered legal name: PANCHAL HARDIKKUMAR MAHESHBHAI
GSTIN: 24DAXPP1089J1ZY
Business constitution: Proprietorship

Information handling

Information We Collect and Why

When you submit an inquiry or contact us directly, we may receive the details needed to review and respond to your request.

Contact Details

Name, company, telephone number, email address, country and other details that you choose to provide.

Project Information

Product, container, machine, layout and technical requirements shared for an inquiry. You may optionally upload one PDF, JPG, PNG or WebP drawing or photograph of up to 5 MB.

Website Data

Hosting and security systems necessarily process basic request information. Optional Google Analytics measures public page visits and broad interactions after you allow it. A separate optional Ads measurement choice helps connect Google ad clicks with website activity and accepted inquiries.

Your choice

Cookies, Optional Analytics and Ads Measurement

Optional Google Analytics and Ads measurement are separate choices. Both are off for a new visitor until you choose them. Ads measurement also requires Analytics to be allowed. A previous Analytics choice does not allow Ads measurement. Selecting “Reject optional” does not limit browsing, inquiries, telephone, email, WhatsApp, downloads or videos. You can change either choice using “Cookie settings” in the website footer.

Essential Inquiry Functions

The inquiry form uses an essential secure session cookie to protect submissions. After an inquiry is saved, a one-use session receipt can confirm that it was accepted. Hosting and security systems process the request information needed to operate and protect the website.

What Optional Analytics Measures

After you allow Analytics, we measure public page paths and broad actions such as opening a quotation form, clicking telephone, email or WhatsApp links or public machine brochure links, starting or attempting an inquiry, and an inquiry accepted by the website. We also measure fixed categories of field-validation and secure-form preparation errors to improve the inquiry path. A contact or brochure link click, inquiry start, attempt or error is not treated as a saved inquiry or an order. Brochure link clicks do not confirm a completed download. Approved campaign information may identify Google paid traffic in these reports. Google Analytics processes standard browser, device and network information to provide aggregated website reports.

Separate Optional Ads Measurement

If you also allow Ads measurement, a Google ad-click identifier (gclid) from the landing page may be sent to Google Analytics, and Google may use advertising measurement cookies and related browser storage. This helps associate ad clicks with website activity and accepted inquiries for campaign performance and conversion measurement in Google Analytics and the linked Google Ads account. Turning Analytics off also turns Ads measurement off. We do not enable Google Signals, remarketing, personalized advertising or enhanced conversions through this option.

What We Do Not Send

Our measurement code does not send names, company names, email addresses, phone numbers, form fields, messages, uploaded filenames, inquiry references, raw telephone links or raw WhatsApp message URLs. Page addresses sent for measurement use public site paths and exclude other URL query parameters. The gclid parameter is included only when you allow the separate Ads measurement option. With Analytics alone, advertising storage and advertising user data remain disabled. Advertising personalization remains disabled for either choice.

Your Choice, Duration and Withdrawal

First-party preference cookies remember each choice for up to 180 days. If you allow Analytics, its cookies are configured for up to 180 days. Where Google uses advertising measurement cookies such as those beginning with _gcl_, Google documents a 90-day lifetime; related browser storage follows Google's tag behavior. You can withdraw either permission through “Cookie settings”. Future measurement for that option stops, and the website attempts to remove the corresponding first-party measurement cookies and advertising browser storage. Cookies used for the essential inquiry session and to remember your choices remain. Withdrawal does not delete information already sent to Google. Site owners can also exclude the browser they use for editing or testing from visitor measurements.

Google Analytics and Google Ads are provided by Google LLC. We use consented measurement to understand website use, improve machine information and inquiry paths, and assess advertising performance. Google may process this information in countries outside your location under its service terms and safeguards. See Google’s Privacy Policy and how Google uses cookies.

Click-to-Load Google Maps

The Contact and About maps connect to Google only when you select “Load Google Maps” or open the external map link. This may share standard network and device information with Google and is separate from your Analytics and Ads measurement choices.

Use and protection

How Information Is Used

Respond to Inquiries

Review requirements, communicate with you and prepare technical or commercial proposals.

Provide Support

Coordinate orders, service, parts, installation, documentation and other requested assistance.

Operate the Website

Maintain website availability, security and performance.

Meet Obligations

Retain or disclose records where reasonably required for contracts, accounting, safety or applicable law.

Optional Inquiry Files

The website checks an optional file's actual type and size, assigns it a random non-public storage name and stores it in a private directory outside the public website. Authorized personnel may access the file only to review and respond to the related inquiry. Submitted inquiries and files are saved securely for our team to review and respond to your request. The file is not sent back to the customer in an automatic acknowledgment. It is retained with the inquiry record only as long as reasonably needed for inquiry review, project support, contractual or legal purposes, after which it is securely deleted.

Sharing and Retention

Information may be shared with service providers or business partners only where reasonably needed to operate the website, respond to an inquiry or perform an agreed project. We do not sell personal information. Inquiry records and later business communications are retained only as long as reasonably needed for business, support, contractual or legal purposes.

Your Choices

You may ask us to correct or delete information you submitted, subject to applicable legal and contractual retention requirements. You can also choose not to submit the website form or optional file and contact us directly.

Questions About This Policy?

Contact H M Pharma Machines using the details below.

Email Us