Website and inquiry information

Privacy Policy

This policy explains how H M Pharma Machines handles information received through this website and direct business communications.

H M Pharma Machines

Effective 1 September 2026

Business identity

Who Operates This Website

Trade name: H M Pharma Machines
Registered legal name: PANCHAL HARDIKKUMAR MAHESHBHAI
GSTIN: 24DAXPP1089J1ZY
Business constitution: Proprietorship

Information handling

Information We Collect and Why

When you submit an inquiry or contact us directly, we may receive the details needed to review and respond to your request.

Contact Details

Name, company, telephone number, email address, country and other details that you choose to provide.

Project Information

Product, container, machine, layout and technical requirements shared for an inquiry. You may optionally upload one PDF, JPG, PNG or WebP drawing or photograph of up to 5 MB.

Website Data

Hosting and security systems necessarily process basic request information. Optional Analytics processes page and interaction information only after you actively allow it.

Your choice

Analytics and Cookie Preferences

Optional Google Analytics is disabled worldwide unless you select “Allow analytics”. Rejecting it does not limit the website, forms, telephone links, WhatsApp links, downloads, videos or maps.

What Is Measured

After consent, we may measure a query-free page path and title plus broad events such as a confirmed inquiry, call or WhatsApp click, download file type, and video start or completion.

What Is Never Sent

Our Analytics code does not send names, company names, countries, email addresses, phone numbers, form fields or messages, uploaded filenames, inquiry references, raw telephone links, raw email links or WhatsApp message URLs.

Cookies and Duration

The necessary hm_analytics_consent preference cookie remembers your analytics choice for up to 180 days. If allowed, Google Analytics cookies such as _ga and _ga_* are configured for up to 180 days.

Change Your Choice

Use the “Cookie settings” control in any page footer to allow or withdraw Analytics consent. Withdrawal stops future Analytics events and the website attempts to remove its Analytics cookies.

Provider, Purpose and Transfers

Google Analytics is provided by Google LLC and is used only to understand aggregated website use and improve machine information, inquiry paths and media. Google may process consented Analytics data in countries outside your location under its service terms and safeguards; see Google’s Privacy Policy. Advertising storage, advertising user data, advertising personalization and Google Signals are disabled by this website.

Click-to-Load Google Maps

The Contact and About maps do not connect to Google until you select “Load Google Maps” or open the external map link. That action may share standard network and device information with Google and is separate from the Analytics preference.

Worldwide Consent Standard

The same prior opt-in choice is applied to every visitor instead of trying to infer legal rules from an IP address. Only the necessary preference cookie is used before Analytics consent.

Use and protection

How Information Is Used

Respond to Inquiries

Review requirements, communicate with you and prepare technical or commercial proposals.

Provide Support

Coordinate orders, service, parts, installation, documentation and other requested assistance.

Operate the Website

Maintain website availability, security, performance and aggregated usage measurement.

Meet Obligations

Retain or disclose records where reasonably required for contracts, accounting, safety or applicable law.

Optional Inquiry Files

The website checks an optional file's actual type and size, assigns it a random non-public storage name and stores it in a private directory outside the public website. Authorized personnel may access the file only to review and respond to the related inquiry. Website email delivery is not currently enabled, so submitted inquiries and files are saved for manual review rather than delivered by email. The file is not sent back to the customer in an automatic acknowledgment. It is retained with the inquiry record only as long as reasonably needed for inquiry review, project support, contractual or legal purposes, after which it is securely deleted.

Sharing and Retention

Information may be shared with service providers or business partners only where reasonably needed to operate the website, respond to an inquiry or perform an agreed project. We do not sell personal information. Inquiry records and later business communications are retained only as long as reasonably needed for business, support, contractual or legal purposes.

Your Choices

You may ask us to correct or delete information you submitted, subject to applicable legal and contractual retention requirements. You can also choose not to submit the website form or optional file and contact us directly.

Questions About This Policy?

Contact H M Pharma Machines using the details below.

Email Us